Delivery Policy

At 4Adults, we pride ourselves on our fast and discreet dispatch service, giving our customers the ability to enjoy their purchase sooner.

Generally orders are shipped within 24 hours (excluding weekends and holidays).

Delivered Today:

We offer our exclusive "Delivered Today" service for orders placed before 10am. This service is only available in selected locations. For orders with multiple items all items must be in stock at the local warehouse for this option to be available at checkout. Due to the current influx with online orders and demands on couriers  caused by COVID-19 orders may roll over to the following day. We do our best to meet shipping requests and thank you for your understanding should your order miss the daily cutoff during these trying times.

Products flagged with this icon will list below the locations available for "Delivered Today".

Delivered Today

Queensland

Townsville and Surrounding Suburbs: Same Day for Orders before 12pm. (Locally stocked items only)
Rates: AU$19.95 per order (Flat Rate)

Victoria

Melbourne and Surrounding Suburbs: Same Day for Orders before 10am. (Locally stocked items only)
Rates: (Varies depending on Postcode)

General Shipping Information

If you've missed the 2pm cut-off time, or in the unlikely event that your order was unable to be dispatched on the same day, you can be assured that it will leave our warehouse on the next business day.

For the quickest dispatch, we recommend using our credit card payment option. Orders will only be dispatched once we receive your payment. Credit card payments are instant.
For urgent orders, we highly recommend contacting our friendly customer service team for assistance via our Contact Us page.

All orders for Standard & Express post are sent via Australia Post and Fastway.

All "Delivered Today" orders are delivered by our reliable local courier service for that location

All orders from 4Adults will be discreetly packaged and will not include references relating to the product or name of the site purchased from. For further discretion, the sender’s name will not be displayed on the parcel.

Deliveries For 4Adults customers.

Delivery time in business days.
Standard Freight: 2-5 Working Days
Express Freight: 1-3 Working Days

Shipping Rates:

Same Day: 0 day
- Townsville & Surrounding Suburbs - AU$19.95 per order
- Melbourne & Surrounding Suburbs - AU$ Varies based on Postcode

Regular: 2-7 days
- AU$9.95 per order (Max Weight 3kg (FREE shipping for orders over AU$99.95))
- AU$14.95 per order (Max Weight 5kg (FREE shipping for orders over AU$99.95))

Express: 1-3 days
- AU$12.95 per order (Max Weight 3kg)
- AU$19.95 per order (Max Weight 5kg)

Note: Larger items may fall under specific shipping rates due to size and weight. Shipping rates for these items will become obvious at checkout.


Some deliveries may take slightly longer than stated, especially those outside metropolitan areas.
The standard shipping service is Signature on delivery only
This option requires your signature when the parcel is delivered. If you are not available at the time of delivery, a 'missed delivery' card will be left so that you can collect your parcel from the nearest post office.
When using this service, we fully guarantee the delivery of your parcel.
The service is fully trackable

Any questions? If you have any questions about our fast and discreet delivery, please contact our friendly customer service team via email, phone. Visit our Contact Us page for details.